DELIVERY MADE SIMPLE

Your Delivery, From Us to You ♡

We've put together everything you need to know about receiving your order from The Bedding Loft, from delivery charges and tracking to split parcels and what to do if you need a little help.

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UK Delivery

We currently deliver to UK addresses.

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Free Delivery Over £50

Enjoy free UK delivery when your order total is over £50. Standard delivery charges apply below this value.

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Tracking Where Available

Once your order has been dispatched, tracking information will be provided where available.

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More Than One Parcel?

Orders containing multiple items may sometimes arrive separately or be delivered by different couriers.

Wondering when your order will arrive? ♡
Estimated delivery times are provided where possible. These are estimates rather than guaranteed delivery dates, as dispatch and delivery times can vary depending on the items ordered.

FROM ORDER TO YOUR DOOR

What Happens After You Order? ♡

Once your order is placed, we'll get things moving as quickly as possible. Here's what you can expect along the way.

1

We Process Your Order

Once payment has been successfully received, your order will begin processing. Orders are processed on normal business days, Monday to Friday excluding public holidays.

2

Your Order Is Dispatched

Processing and dispatch times can vary depending on stock availability and supplier dispatch times. We always aim to get your order on its way as quickly as possible.

3

It's On Its Way

Once dispatched, tracking information will be provided where available so you can follow the progress of your delivery.

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One Order.
More Than One Parcel?

Don't worry — this can be completely normal. ♡

We work with a range of delivery couriers, and the courier used can vary depending on the products you've ordered, the supplier and your delivery location.

If your order contains multiple items, they may be dispatched separately. This means different parcels can arrive on different days and may even be delivered by different couriers.

Where available, you'll receive separate tracking information for each parcel.

Only part of your order arrived?
The remaining items may simply still be on their way. If you're concerned, you're always welcome to contact us and we'll be happy to help.

GOOD TO KNOW

A Few Delivery Details ♡

A little extra information to help make sure everything goes as smoothly as possible from checkout to delivery.

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Delivery Charges

Delivery charges are calculated at checkout, so you'll be able to see any applicable delivery cost before completing your order.

Spend over £50?
You'll receive free UK delivery on your order. ♡
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Occasionally Things Take a Little Longer

We always aim for your order to arrive within the estimated timeframe, but occasionally delays can happen for reasons outside our control.

  • Courier delays
  • Supplier delays
  • Adverse weather
  • Bank holidays
  • Other unforeseen circumstances

If your order is significantly delayed, we'll do our best to keep you updated.

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Check Your Delivery Details

Before placing your order, please take a moment to make sure your delivery address is complete and correct.

Incorrect or incomplete delivery information can result in delays and, in some circumstances, additional delivery charges.

Quick tip ♡
Give your house number, postcode and the rest of your address one last check before pressing that order button.

Delivery estimates are there to help you plan. ♡
Please remember that estimated delivery times are provided as a guide and aren't guaranteed delivery dates.

WE'RE HERE TO HELP

Something Not Quite Right? ♡

If your order arrives damaged, appears to be incomplete or hasn't arrived within a reasonable time, please get in touch with us as soon as possible and we'll look into it for you.

When contacting us about a delivery problem, including the following information will help us investigate the issue more quickly:

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Your Order Number

Include your order number so we can locate your order.

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What Happened

Give us a brief description of the issue you're experiencing.

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Photographs

If something has arrived damaged, include photographs where applicable.

Looking for the full delivery terms?

View Our Shipping Policy →